Introduction
At Kora, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI relationship assistant service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
Information We Collect
We collect information that you provide directly to us when you:
- Register for our service
- Use our WhatsApp-based AI assistant
- Provide information about your relationships
- Participate in surveys or feedback
- Contact our support team
This information may include:
- Contact information (name, email address, phone number)
- Relationship information you share with Lyra
- Message content and conversation history
- Payment information (processed securely by our payment providers)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience with Lyra
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new features and services
- Monitor and analyze trends and usage
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time through your account settings or by contacting our support team.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@speakwithkora.ai.